Saturday, February 16, 2013

Social Media Marketing - Keeping Your Customers Engaged And Informed

Social Media Marketing - Keeping Your Customers Engaged And Informed

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If you own or operate any business, the majority of your clientele are likely social media users. Your business or marketing campaign belongs on these same social networking sites. By including social media in your marketing campaign, you can dramatically expand the reach of your business.

You must know the target audience to be successful. Gather information on how your potential customers are using social media websites, how often they visit and what information is valuable to them.

Facebook is a good way to get your customers to compete for prizes. Many of your customers may enjoy participating in these types of contests. If you run a Facebook competition, you will quickly gain interested subscribers. Before you know it, you will have a bunch of new "likes" on your page.

If you use Twitter as a business promotion tool, it is important that you speak back to followers regularly. If people mention you thank them, and if questions are sent to you answer them as well. Ta king these steps is vital to building a strong relationship with Twitter followers. Additionally, this will help you establish yourself as being a genuine human being, rather than a mere business.

Review all posts to ensure that they are not offensive, and delete or tag posts that contain inaccurate information. Mistakes can go viral as easily as good information and quality content. Despite the fact that it's free publicity, it probably isn't the type of exposure you are looking for.

When developing content for your site, you should include casual references to your social media successes. Be gracious and professional with those who support you and your company. Be certain to demonstrate gratitude to those who enjoy your contributions and make sure they know about your social media involvement. This sort of article must quickly be shared.

Ensure that you turn your keyword ads into related links. Potential customers must be sent to your specific social sites, blogs or company pages. Be sure to keep all of your pages fresh with new content, excellent articles and fantastic offers and products. Ensure all ads directly link to content that relates to your keywords in order to increase your chance of success with your campaigns.

When you post a video to Youtube, add a link to your website in the description, and make sure you have Facebook and Twitter buttons next to your videos, and on your channel. If you can get people who view your video to share it on social media, your audience will swell.

If you're on Twitter, try creating varied and rich content for your social media marketing. Tweet tips or suggestions related to your type of business. If you use both kinds of tweets rather than only promoting your business, you attract attention and interest from your followers.

Post on Twitter as frequently as possible. With Twitter it is very much about volume and quality. You need to post often. Using short posts, you can create more update s from a single event.

Your social media pages should have buttons all over. In addition, an RSS feed that provides all your updates is a good thing to have. Things like RSS feeds and other widgets should be visible on every social site you own. In addition, you need to add links to all other social network profiles, and convince your followers to follow you in other places.

Make your blog posts stand out by putting in a design or picture of some sort. Simply looking at words and paragraphs gets boring after a while. Colors, designs, videos or anything other than text helps people stay engaged. Don't go to extremes; have a nice balance of text and visuals.

Use a like box for Facebook on the upper right hand corner of your blog page. That way, folks will "like" you on that site. When this is visible on your blog, visitors can "like" you without leaving that page. The easier you make it for your users, the more likely people will "like" your page and increase your exposu re.

If someone follows you on Twitter, follow them back. People see this as an expected courtesy. Also, it shows that you have respect for your clients and simply aren't looking to get their money. Say "hi" to new followers by tweeting then and following them back. This will help you to retain them.

Keep political or personal information off your business social media page. Showing too much of your personality or using personal information can look very unprofessional and can cause your followers to see you negatively. Stick to what you know in your own voice that is conversational.

It's vital for customers to feel comfortable commenting on your blogs. Posting comments is an easier way to communicate than sending out emails. Monitor blog comments so that customers don't get away with posting inappropriate items. You want to quickly remove hostile comments and spam.

Twitter is an excellent platform for social media marketing. It is not difficult to comprehend how Twit ter works, so if you invest the time into educating yourself about it, you can increase your exposure to thousands. Taking a few days to learn about Twitter-specific functionality such as hashtags, keywords, and the API can really pay off.

As you are now aware, there is significant marketing potential through social media. You can engage any customer one-on-one, speak to the masses and tailor everything the world knows about your business all in one easy to use and cost effective place. Experiment with social media to see if it can help you.

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